511 Gangnam-daero, Gangnam-gu, Seoul 06167, South Korea +82-2-5638-9420
Mon-Fri: 10:00-19:00 KST EN | KO

Privacy Policy

Your privacy matters to us. This policy explains how Stragnone Mobile Game Development Studio collects, uses, and protects your personal information.

Introduction

Stragnone Mobile Game Development Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stragnone.com and use our mobile game development services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Effective Date: January 15, 2025
Last Updated: January 15, 2025

Our Commitment

We are dedicated to maintaining the highest standards of data protection and privacy. Our team in Seoul, South Korea, follows international best practices to ensure your personal information is handled responsibly and transparently.

Legal Compliance

This policy complies with applicable privacy laws including the Personal Information Protection Act (PIPA) of South Korea, GDPR, and other relevant data protection regulations in the jurisdictions where we operate.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Information

  • Name and contact details
  • Email address
  • Phone number
  • Company information
  • Professional background

Technical Data

  • IP address and location data
  • Browser type and version
  • Operating system information
  • Device identifiers
  • Usage patterns and preferences

Game Development Data

  • Project requirements
  • Game concept and design files
  • Technical specifications
  • User feedback and testing data
  • Performance analytics

How We Collect Information

Direct Collection

We collect information directly from you when you:

  • • Fill out contact forms
  • • Subscribe to our newsletter
  • • Request our services
  • • Communicate with our team
  • • Participate in surveys or feedback

Automatic Collection

We automatically collect certain information when you:

  • • Visit our website
  • • Use our online services
  • • Interact with our games
  • • Download our resources
  • • Access our developer tools

How We Use Your Information

We use the information we collect for various purposes related to our mobile game development services.

Service Delivery

We use your information to provide, maintain, and improve our mobile game development services:

  • Custom game development
  • Technical consulting
  • Project management
  • Quality assurance testing
  • Post-launch support
  • Performance optimization
  • Bug fixes and updates
  • Feature enhancements

Communication

  • Responding to inquiries and requests
  • Project updates and notifications
  • Technical support and assistance
  • Marketing communications (with consent)

Analytics & Improvement

  • Analyzing website usage patterns
  • Improving our services and products
  • Developing new game features
  • Research and development activities

Information Sharing & Disclosure

We respect your privacy and limit information sharing to specific circumstances outlined below.

We DO NOT Sell Your Personal Information

Stragnone Mobile Game Development Studio never sells, rents, or trades your personal information to third parties for marketing purposes. Your privacy is not for sale.

Limited Sharing Scenarios

  • We do not share for advertising
  • We do not share for data brokering
  • We do not share for profiling
  • We do not share for direct marketing

Legal Sharing Only

  • When required by law
  • To protect our rights
  • In case of business transfer
  • With your explicit consent

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as cloud hosting, payment processing, and analytics services.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with continued protection under this policy.

Your Rights & Choices

You have important rights regarding your personal information. We are committed to helping you exercise these rights.

Access & Portability

Right to Access

Request a copy of the personal information we hold about you, including details on how it's being used.

Data Portability

Receive your data in a structured, commonly used format that can be transmitted to another service provider.

Control & Correction

Right to Rectification

Request correction of inaccurate or incomplete personal information we have about you.

Right to Erasure

Request deletion of your personal information under certain circumstances, subject to legal retention requirements.

Marketing Preferences

Cookie Management

Control how we use cookies and similar tracking technologies on our website.

Essential Cookies Always Active
Analytics Cookies
Marketing Cookies
Personalization Cookies

Data Security & Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • Encryption: All data transmission is protected using SSL/TLS encryption
  • Secure Storage: Data is stored in encrypted databases with access controls
  • Regular Updates: Security systems are continuously updated and monitored
  • Access Controls: Multi-factor authentication and role-based access

Organizational Measures

  • Staff Training: Regular privacy and security training for all employees
  • Background Checks: Thorough vetting of personnel with data access
  • Incident Response: 24/7 monitoring and rapid response to security incidents
  • Audit Compliance: Regular third-party security audits and certifications

Data Breach Notification

In the unlikely event of a data breach, we have protocols to notify affected users and authorities promptly.

Immediate Response

Containment and assessment within 24 hours of detection

User Notification

Direct communication to affected users within 72 hours

Authority Reporting

Compliance with legal notification requirements

International Data Transfers

As a global game development studio, we may transfer your information across international borders with appropriate safeguards.

Global Operations

Stragnone Mobile Game Development Studio operates primarily from Seoul, South Korea, but may utilize servers and service providers in various countries to deliver our services efficiently. Your data may be processed in countries other than your own residence.

Primary Locations

  • • South Korea (Primary operations)
  • • United States (Americas clients)
  • • Singapore (Southeast Asia)
  • • European Union (European clients)

Safeguards in Place

  • • Standard Contractual Clauses (SCCs)
  • • Adequacy decisions where available
  • • Binding Corporate Rules (BCRs)
  • • Certification frameworks

Legal Protections

All international transfers comply with applicable data protection laws including GDPR Article 44-50 and South Korean PIPA requirements.

Contractual Safeguards

We maintain robust data processing agreements with all international service providers, ensuring equivalent protection levels.

Transparency

You will be informed of any significant changes to our international data transfer practices or new jurisdictions.

Children's Privacy

We are committed to protecting the privacy of children and comply with applicable children's privacy laws.

Age Restrictions

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For EU Residents: Under GDPR, we do not knowingly process data of children under 16 without parental consent.

Game Development for Young Audiences

While we develop games for various age groups, we take special care when creating content for younger audiences:

  • Parental consent verification for users under 13
  • Age-appropriate content filtering
  • Minimal data collection from young users
  • Enhanced privacy protections
  • Regular content safety audits

Parental Rights

Parents and guardians have specific rights regarding their children's information:

  • Right to review their child's information
  • Right to request deletion of child's data
  • Right to refuse further data collection
  • Right to opt-out of communications
  • Right to data portability

Reporting Concerns

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately.

Policy Updates & Contact Information

We may update this privacy policy periodically. We encourage you to review it regularly to stay informed about our privacy practices.

Policy Changes

Notification Process

We will notify users of significant changes via email and website announcements at least 30 days before implementation.

Continued Use

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Archive Access

Previous versions of this policy remain available for review upon request for transparency.

Contact Information

Office Address

Stragnone Mobile Game Development Studio
511 Gangnam-daero, Gangnam-gu
Seoul 06167, South Korea

Phone Number

+82-2-5638-9420

Email Address

info@stragnone.com

Business Hours

Monday - Friday: 10:00 - 19:00 KST
(Korean Standard Time)

Privacy Questions or Concerns?

Our privacy team is here to help. Reach out with any questions about this policy or our data practices.

General Inquiries

Questions about this policy

Data Protection

Privacy rights and requests

Security Issues

Report security vulnerabilities

This privacy policy was last updated on January 15, 2025. © 2025 Stragnone Mobile Game Development Studio. All rights reserved.